Oregon Department of Revenue : Amending your income tax return : Individuals : State of Oregon

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I waited until today, reran the state numbers online and nothing changed so I resubmitted. I’m worried it wasn’t actually fixed though because nothing changed! Really frustrated with turbo tax this year over this. I even called and no one could answer if it’s now corrected and ok to submit even though the refund didn’t change.

It did not immediately respond to a question about whether it will honor its guarantee as Wyden demanded. Prior-year returns must be paper-filed, as e-filing is no longer available for them. We’ll walk you through that process when you get to the File section in the software. If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

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  • When I open my TurboTax file, no details are displayed about the rejection and it has everything zeroed out and wants me to start over.
  • You’ll still be able to install the software on up to 5 computers owned by you (at home or at work).
  • I got an email that my Oregon state taxes got rejected.
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  • TurboTax calculations are 100% accurate so your taxes will be done right, guaranteed, or we’ll pay you any IRS penalties.

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Certainly tough to understand all the nuances of taxpayer’s situations. When trying the fix our return option in TT, there was really nothing flagged as an error in TT prior to any attempts, as various folks posting on this topic in different threads noted. I got an email that my Oregon state taxes got rejected.

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After installing the software, open it and follow the onscreen instructions to file your return. Your downloaded software will stay on your computer. Check the minimum system requirements to make sure your computer is compatible. Your license code and optional product registration will be stored in your Intuit Account.

  • One of them should have the return you’re looking for.
  • Wyden, D-Oregon, asked the company to explain what steps it takes to test its software and what went wrong in this case.
  • After amending their returns, those who have lower tax bills or bigger tax refunds will either get a check from the state or money deposited in their bank account, depending on the option they selected.
  • He noted that the Federal Trade Commission found in January that TurboTax had engaged in deceptive advertising when it promised “free” tax services to some customers.
  • We’ll help you get started or pick up where you left off.

The error affected more than 12,000 Oregon tax filers, according to information TurboTax’s parent company, Intuit, provided to the state Department of Revenue. TurboTax incorrectly recommended that some Oregon filers take the standard state tax deduction even in cases when they could save money by itemizing their deduction. If your return was rejected, please follow the instructions here to correct a rejected return. If your return gets rejected after that, you will need to print and mail your return. Resubmitted and ALL Fed & State returns were accepted.

Taxes done right

So glad I didn’t have to wait for any TT update of their template. Form 5695 actually has a note near the top that if your joint return is your spouse do not check that Joint Occupancy box. Our tax situation does not have any splitting of 5695 credits. I am married, filing jointly e-file, we live together and still getting rejected for the joint occupancy form 5695 form. Turbo Tax will not know why your return is being rejected. We can’t actually see your information.

turbotax rejecting oregon return

I have been using Turbotax for 6 turbotax rejecting oregon return years now and have never had a Oregon State return rejected before. If you can’t or won’t help me with this, please return the money that I have paid for this service. Our was rejected for the same code was told the 17th we could fix and refile. But we don’t file jointly we file married filing separate. Wyden, D-Oregon, asked the company to explain what steps it takes to test its software and what went wrong in this case. If you amend your federal return, the changes will automatically be transferred to your state tax return.

Whether you file yourself or get expert help, you’ll get your maximum refund guaranteed, or your money back. I did want to pass along that we use desktop version of TT Premier.Married filing jointly. It’s been a week for mine and still not fixed. I called today and confirmed it’s not fixed and no ETA on when it will be done. Real experts – to help or even do your taxes for you. Tax filers can reduce their tax bill by deducting charitable contributions, business expenses, mortgage interest payments, medical expenses and other items.

Jj71, if you haven’t tried it already, try to delete Form 8863, and re-inputting your information. TurboTax calculations are 100% accurate so your taxes will be done right, guaranteed, or we’ll pay you any IRS penalties. Everything you need to know about taxes that you didn’t learn in school. Our experts are ready to help you get your biggest refund, guaranteed.

When I open my TurboTax file, no details are displayed about the rejection and it has everything zeroed out and wants me to start over. I just refiled again this morning, now for the 4th time. Within 2 hours (its 10am), got another rejected state return. Honestly, if the issue is something wrong with my federal return, there is going to be hell to pay because that was already filed and accepted a week ago.

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